Incorrect zip code error while trying to make a payment
- Last updated on July 8, 2023 at 12:34 AM
When you receive an error like this, it's likely due to one of two reasons:
- You're using a certain kind of prepaid card that doesn't have a zip/postal code attached, which we won't be able to accept.
- The zip/postal code you've input doesn't match the one associated with your credit/debit card.
Why are you asking for a zip code/postal code? We don't have those where I live.
Our payment processor requires a zip/postal code to run their fraud detector successfully — without it; your payment won't go through. All cards issued through a bank (whether or not it's required in your country) have a specific zip/postal code associated with them. If you're unsure what that would be, the simplest solution would be to call your bank/card issuer to get that information.