How can I get help?
- Last updated on July 8, 2023 at 2:22 AM
We will answer questions via email and message from learners on the free plan where we can — however, we cannot give detailed help, and priority will be given to learners on our Premium plans.
Email Support + Help Center
This is preferred for customer service, billing, or account-related issues.
Best for: General help, billing, and account inquiries.Available on: All plans - however, priority and higher levels of support are given to paid subscribers.
Ask Chandra
Chandra is Dataquest AI. It has answers to many common questions and can help clarify concepts if you get stuck.
Explain my code
Use the Explain my code buttons for deep explanations of code examples and your answer code. This is a great place to start if you are experiencing issues when running your code or getting timeout errors.
See the answer
Answers are available for all exercises. This can be a helpful way to correct your understanding and get unstuck.
Dataquest Community
Ask questions about your code and discuss all things data!
You can learn more about how to leverage our Community here.
Best for: Code help, data science discussion, non-Dataquest related discussion, opportunities for connection.
Available on: All plans. However, Premium subscribers receive support for topics about the first step of each path from Community Moderators and the Dataquest Team.