What if my team members need help?
- Last updated on July 8, 2023 at 2:23 AM
There are a couple of ways that your team members can help, depending on the type of help they need.
Non-content help
For non-content related questions (account, progress, etc), your team members can get immediate assistance from our Help Center!
To access our help centre, click on the User 👤 icon, and then click on 'Help'.
Team members can leverage the Help Center in various ways:
- Check out the suggested articles provided
- Any time the Help Center widget is opened, it will suggest 3 articles relevant to the page they're visiting.
- Type some keywords in the search bar
- They need to press enter to find related articles
- Click the Help Center module to search through the different Help categories
- Click the Report an Issue module if they're experiencing a bug
- They can review these steps to help understand if it's a bug or a connection issue
- If our articles aren't helping, they can send us a message by clicking the Message Us module from the dashboard.
Content-related help
Dataquest has an active Community that provides peer-to-peer support. Your team members can leverage our active Community in a variety of ways:
- Get content help
- Our Community members love to help each other in solving problems as they learn data skills. Usually, responses are given within 24 hours!
- Read success stories
- Your members can take a look at what other learners have accomplished by learning on Dataquest.
- Get motivated
- Your members will get access to contests and other challenges that'll help them grow while they learn Data Science.
- Your members can read encouraging stories and experiences from others who are learning Data Science alongside them!
- Share, review, and get feedback on Data Science Projects
- Your members will have the opportunity to receive feedback on their guided projects.
Our Community members love giving feedback and sharing the projects they're working on.
- Your members will have the opportunity to receive feedback on their guided projects.